Privacy Policy

 

Elizabeth Maddeux Limited
Effective Date: 20th February, 2025

1. Introduction

Elizabeth Maddeux Limited (“we,” “our,” or “us”) is committed to safeguarding the privacy and security of the personal information of our clients, partners, employees, and stakeholders. This Privacy Policy outlines how we collect, use, store, and protect personal data in compliance with the Nigeria Data Protection Regulation (NDPR) and other relevant laws.

This policy applies to all our services, including business consulting, human resource solutions, technology advisory, and related engagements.

Company Information

Company Name: Elizabeth Maddeux Limited

Address: Wemi Akinsola Close, Allen, Ikeja, Lagos, Nigeria

Email: hello@elizabethmaddeux.com

Phone: +234 912 514 7209

2. Information We Collect

We may collect and process the following categories of personal information:

2.1 Personal Identifiable Information (PII)

• Full name, job title, and company name.

• Contact details including email address, phone number, and physical address.

• Identification details where required for contractual or regulatory compliance.

2.2 Business Information

• Company structure, operations, financial data (where applicable), and strategic goals.

2.3 Communication Data

• Emails, WhatsApp messages, SMS, and other digital communications related to our services.

• Records of phone conversations for client service and quality assurance purposes.

• Details of meetings, engagements, and service interactions.

2.4 Technical & Usage Data

• Internet Protocol (IP) addresses, device type, and browser information.

• Website usage data, cookies, and interaction tracking when visiting our online platforms.

2.5 Financial Information

• Payment details, invoices, and billing records related to our services.

3. How We Collect Information

We collect personal information through:

• Direct interactions, such as consultation sessions, phone calls, messaging platforms, and email exchanges.

• Our website, online forms, and subscription services.

• Third-party sources, where legally permissible, including business directories and publicly available data.

• Automated tracking tools such as cookies (with user consent where applicable).

4. Purpose of Data Collection

We collect and process personal data for the following reasons:

• Service Delivery: To provide consulting, HR, and business advisory services effectively.

• Communication: To engage with clients, respond to inquiries, and provide relevant updates.

• Business Operations: To manage contracts, process payments, and ensure smooth service delivery.

• Marketing & Engagement: To inform clients about updates, new services, and industry insights (only with explicit consent).

• Legal & Compliance: To comply with regulatory obligations and protect against fraud.

• Security & Risk Management: To monitor and prevent unauthorized access, threats, or misuse of data.

5. Email and Messaging Privacy

• Emails and digital messages exchanged with Elizabeth Maddeux Limited are confidential and are accessed only by authorized personnel.

• We employ encryption, firewalls, and secure access measures to protect sensitive communications.

• We do not sell, rent, or distribute personal emails, messages, or related data to third parties.

• All correspondence, including attachments and linked content, may be monitored for security, compliance, and quality control purposes.

• Clients may opt-out of marketing emails and promotional communications at any time.

6. Opting Out of Marketing Communications

• Clients who wish to stop receiving marketing emails or promotional messages may click the ‘opt-out’ link provided in any marketing email.

• Alternatively, you may send an email to hello@elizabethmaddeux.com with a request to be removed from the mailing list.

• Opting out does not affect transactional or service-related communications necessary for business operations.

7. Data Security Measures

We implement the following security measures to protect personal data:

• Encryption & Secure Storage: Data is encrypted and securely stored on protected servers.

• Access Control: Only authorized employees and consultants have access to sensitive data.

• Regular Security Audits: We periodically review our security protocols to mitigate risks.

• Incident Response Plan: In case of a security breach, we have a structured response plan to assess, mitigate, and notify affected parties in line with NDPR requirements.

8. Data Retention Policy

• We retain personal data only as long as necessary to fulfill our contractual and legal obligations.

• Emails, messages, and engagement records may be securely archived and periodically deleted based on regulatory and operational requirements.

• Where retention is required for legal or security purposes, data will be securely stored and access restricted.

9. Your Data Protection Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Access your personal data held by us.

• Request Correction of inaccurate or incomplete information.

• Request Deletion of data that is no longer required for its original purpose.

• Withdraw Consent for data processing where applicable.

• Object to Processing in cases where you believe your rights are not being upheld.

• Lodge Complaints with the Nigeria Data Protection Bureau if you believe your rights are being violated.

10. Third-Party Data Sharing & International Transfers

• We do not share personal data with third parties unless required by contractual necessity, regulatory obligations, or legal processes.

• If we engage third-party service providers (such as cloud storage or IT support), we ensure they comply with strict data protection standards.

• Any international transfer of personal data will be conducted in compliance with the NDPR and applicable data transfer agreements.

11. Use of Cookies & Digital Tracking

• Our website uses cookies to enhance user experience and gather analytics.

• You may adjust cookie preferences through your browser settings.

• We do not engage in invasive tracking or behavioral profiling.

12. Policy Updates & Changes

We reserve the right to update this Privacy Policy from time to time. Any modifications will be communicated through our website or direct notifications where applicable.

13. Contact Information

For inquiries about this Privacy Policy or to exercise your data rights, please contact us:

Company name: Elizabeth Maddeux Limited
Email: hello@elizabethmaddeux.com
Phone: +234 912 514 7209
Address: Wemi Akinsola Close, Allen, Ikeja, Lagos, Nigeria