ORGANIZATIONAL CITIZENSHIP BEHAVIOUR [OCB]: WHAT IT IS AND WHY IT MATTERS IN ORGANIZATIONS.
Article by Chioma Oleru ORGANIZATIONAL CITIZENSHIP BEHAVIOUR [OCB]: WHAT IT IS AND WHY IT MATTERS IN ORGANIZATIONS. The first time I encountered the term “Organizational Citizenship Behaviour” (OCB) was back in school and, like many people, I wondered, “Is that really a thing?” As it turns out, it is not only a “thing” but one […]
