Location: Lagos Island, Lagos
Employment Type: Full-time
Salary: ₦250,000 – ₦300,000 monthly
Job Summary
We are looking for an experienced and passionate Ticketing and Reservation Officer to join our team. As a Ticketing and Reservation Officer, you will be responsible for managing the ticketing, and reservation unit in our organization.
Key Responsibilities
• Make Reservations / Bookings for Customers, Issuing flight tickets
• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed. • Arrange Reservations and Routing for Passengers at Request or as directed. • Inform Clients of Essential Travel Information, such as Travel Times.
• Answering questions regarding dates, prices, and availability of flights.
• Helping passengers and customers with inquiries regarding changes or cancellations; • and promoting special offers.
• Using computer reservations systems to check availability.
• Determines whether space is available on Travel Dates requested by the Customer. • Educate and Enlighten Customer on the New and Existing Products of the Company. • Follow up on Enquiries and Convert it to Sales.
• Keep Informed of Business Changes that affect the Ticketing Area.
• Sell travel products
Qualifications & Requirements
• Minimum of an OND qualification.
• Minimum of 3 – 4 years ticketing experience
• Proficiency in the use of any of the 3 GDS is a must, especially Amadeus & Galileo • Experience in tour packaging is a plus
• Strong Analytical skills
• Excellent written and verbal communication skills.
• A positive attitude and a growth mindset.
Method of Application
Interested and qualified candidates should send their CV to careers@elizabethmaddeux.com using Ticketing and Reservation Officer as the subject of the mail.
Only shortlisted candidates will be contacted.
